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This issue: Business Intelligence Appliances: Disruptive technology or distractions?

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May 2007
Business Intelligence Brief
 

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Our moment of glory

The Sunday New York Times had an article on data analytics on May 20. It's not often we see our industry covered in the mainstream press. See my blog post on it at Analytics goes Mainstream.

Other recent Data Doghouse posts include:

Also, see my note about our inaugural TWDI Boston Chapter meeting. We're looking forward to the next meeting this summer.

Rick Sherman

Rick Sherman, Athena IT Solutions

 


Business Intelligence Appliances: Disruptive Technology or Distractions?

Data warehousing (DW) appliances aren't the only hardware appliances shaking up the industry. New on the scene are business intelligence (BI) appliances, which also have the potential to change the status quo.

In Data warehousing tools: Are they market breakers? I wrote about the dramatic changes DW appliances could have on the market by:

  1. Displacing existing DW database and server combinations.
  2. Expanding the overall DW market.
  3. Forcing existing vendors to react in terms of how the hardware and software are bundled and priced.

Since that article was published, there have been two big changes in the marketplace: renewed competitive pressures and the emergence of business intelligence (BI) appliances.

Renewed Competitive Pressures

First, the high-end DW appliance market has seen renewed competitive pressures:

  • Netezza and DATAllegro have increased their list of customers and have legitimized the appliance market for data warehousing. Their combination of commodity hardware, open source software and a little "special sauce" (proprietary enhancements) have yielded solid results for their customers.

  • NCR has announced that Teradata will be spun off as its own company. Although Teradata has been run increasingly independently over the last few years, going public enables it to potentially become more aggressive and expand its solutions portfolio. After its spin-off perhaps it will become more active in the mergers and acquisitions market as an avenue to expand its solutions.

  • HP has revealed its response to Teradata's offering with its own HP Neoview platform and services. By leveraging its hardware, software and professional services, along with their size, HP hopes to become the preferred DW appliance offering compared to its much smaller rivals.

But will DW appliances expand the overall enterprise DW market? Probably not. Here are a couple of reasons why:

  • The DW appliances listed above target the high-end of the DW market where almost every major corporation has already built at least one Enterprise Data Warehouse (EDW). Therefore, there does not appear to be a lot of new EDWs being created. However, everyone is expanding the depth, breadth and frequency of the data being loaded into their EDW. It would appear then that the high-end DW is really a zero-sum game -- meaning for every new DW appliance there has to be an existing DW vendor displaced. But will Teradata and HP Neoview steal major accounts away from Oracle, IBM and Microsoft? Probably not. It's too costly a migration unless the price is quite low, which leads us to the probable result of these developments: downward pressure on pricing and more intense competition (definitely good for the market).

  • DW appliances are working against the trend of standardizing on hardware and software. This is especially prevalent at large corporations. DW appliances provide a hardware and software bundle that probably is not a corporation’s standard. In particular, the HP and Teradata DW appliance offer their own unique database – not one of the Big Three (Oracle, IBM or Microsoft) upon which most corporations have standardized. DW appliances will get stiff resistance from the database-side of a corporation.

Another new entrant in the DW appliance market is Dataupia Corp. One of the key differences with this appliance is that you are able to continue to use your database standard. Not being forced to another database will at least reduce some of the resistance that these DW appliances will face at many corporations.

Don’t shoot the messenger. I believe DW appliances offer a lot of value to potential customers. But that does not necessarily translate into a huge market, and it is highly unlikely that they will be market breakers.

The Appearance of BI Appliances

The second and bigger change in the marketplace is the appearance of BI appliances. Whereas DW appliances have to compete with established data warehouses and database vendors, BI appliances do not face the same competition.

Most people would initially disagree with this statement. After all, there are many BI implementations across large corporations today, and there are several large established BI vendors. But bear in mind that there are important differences between the DW and BI markets. Corporations have many implementations with different BI vendors rather than one standard database. Most importantly, BI is not really pervasive throughout most corporations today. Because of cost, complexity and dueling products, most business users are either not using BI at all or are using data shadow systems (spreadsheets) to perform their reporting and analysis. This creates a great market opportunity (or void) for the BI appliances to fill.

Cognos (via their Celequest acquisition) and LucidEra are two of the BI appliances vendors in the market today. These vendors offer commodity hardware, some open source software and some proprietary software that improve performance and ease of use. BI appliances come in pre-configured packages offering ease of installation, simplified operations and anticipated easier maintenance. Using commodity hardware and open source software allows these vendors to aggressively price their offerings and lower the total cost of ownership (TCO).

SaaS Moves In

Another market-disruptive move that the BI appliance vendors are making is embracing Software as a Service (SaaS), also called On Demand software, as a solution offering. SaaS further lowers the TCO for customers as well as ease of use. Business Objects has been offering Crystal as a SaaS offering and has recently announced its intention to offer its complete product line as an On Demand offering, in addition to continue to sell its products as the traditional ON Premise offerings.

BI appliances will not likely displace existing BI vendors. Companies will not drop their existing BI implementations or their BI expertise associated with the major BI vendors. However, the business intelligence tool may be a great replacement for the many data shadow systems that business groups have built throughout these large companies. TDWI published a report in 2004, titled In Search of a Single Version of Truth: Strategies for Consolidating Analytic Silos, using data from a survey from that year that revealed that a typical Fortune 1000 company had almost 30 data shadow systems!

In addition, in the SMB (small to medium-sized business) market, where IT resources are limited and budgets constrained, BI appliances, especially through a SaaS-based offering, may be very appealing.

By replacing data shadow systems and offering a solution for tight budgets, BI appliances and On Demand BI offerings may actually expand the overall BI market. At a minimum, they will create downward pricing pressure and help us recognize that by simplifying BI implementations we can help foster the overall growth of the BI marketplace and may move us closer to the elusive pervasive BI that has been the holy grail of our industry.

What are your thoughts about this? Feel free to submit your comments here.

 


About Athena IT Solutions

Athena IT Solutions is a Boston-based consulting firm that provides data warehouse and business intelligence consulting, training and vendor services. Rick Sherman has over 20 years of business intelligence and data warehousing experience, having worked on more than 50 implementations as a director/practice leader at Pricewaterhouse Coopers and while managing his own firm. Rick is a published author of over 50 articles, an industry speaker, a DM Review World Class Solution Awards judge, a data management expert at searchdatamanagement.com, and has been quoted in CFO and Business Week. Sherman can be found blogging on performance management, data warehouse and business intelligence topics at The Data Doghouse. He holds an MBA from Rensselaer Polytechnic Institute. You can reach him at rsherman@athena-solutions.com or (617) 835-0546.

© 2007 Athena IT Solutions

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